Celebrations & Jubilations
Birthday News
Today feels like the right time for celebrations — y'day was my birthday, and we’ve got exciting news to share!
🎁 I've gifted myself: Designing Customer Experiences with Soul by Simon & Maria Moraes Robinson (our former Sofa Guests). I’m looking forward to weaving these insights into Reboundog’s own journey.
Customer centricity is the heart of your business The major challenge is how to align your customer experience initiatives with the overall strategy of your organisation to achieve long-term impact.

Reboundog Sofa Podcast
Flaming Hot News
We’re officially differentiating between our virtual and in-person experiences. Our virtual Sofa Meet-ups are evolving on 9th Oct. into the Reboundog Sofa Podcast, keeping our unique multi-guest deep dialogues — sometimes with a solo spotlight too.
Benefits for guests & audience will include:
- Listener Q&A: Pre-submitted questions answered.
- Call-In Segment: Live/pre-recorded voice notes.
- Video Shorts: Broadcast across our social platforms.

À la carte add-ons include:
- Audience Engagement Segments (shoutouts, polls, mailbags).
- Thought Leadership & Expert Segments (mini masterclasses, book picks).
- Promotional Segments (sponsors, event plugs, partner spotlights).
This opens new opportunities for guests, members, and sponsors alike.

Reboundog Sofa Meet-up
Warming Up Hot News
From here on, our Sofa Meet-ups will be in-person gatherings — professionally filmed, live-streamed, and shared through social clips to amplify guest visibility.
We’ve provisionally pencilled in Thursday 15th January 2026 (Cumbria, UK) as our first fully in-person event. Subject to sponsorship, these could also tour the UK and beyond.

AI Review
Boiling Hot News
Recently, I explored Simon Robinson’s AI-PS (AI Promoter Score) — a way of seeing how AI platforms recommend brands.
Running Reboundog through this lens revealed:
- Strengths → authenticity, niche focus, engaged dialogue.
- Opportunities → broader reach, stronger partnerships, greater media visibility.
“In Reboundog’s case, the AI-PS has revealed a distinctive set of strengths — authenticity, focus, engaged dialogue — that can guide decisions about where to invest energy and how to form partnerships.”
For me, this exercise wasn’t about chasing a number, but about uncovering how our unique voice resonates now — and where we can grow with purpose.

Strategic Partnership
Volcanically Hot News
I’m honoured to share that Reboundog member Beth Miller and I have been graciously invited by former Sofa Guest Christopher Lafayette to partner in the Gatherverse Animal Summit 2026.
This collaboration has phenomenal reach, and we’re humbled to be part of it.
👉 We are now seeking Sponsors to join us on this journey. Please Contact Us

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